From human resources to IT and communications to business change, our corporate services teams provide vital support across The Guinness Partnership. Their important role ensures that our business offers high quality efficient services.
These are exciting times at Guinness, times of change and rewarding challenges. We've made significant investment in our people and systems, enabling us to work more effectively and create strong foundations for future success. And we're just getting started. We've bold and ambitious plans ahead – plans that our corporate services teams will play a key role in delivering. After all, the more profitable we are as a business, the more we are able to reinvest into improving our services and building more homes.
Our corporate services teams include human resources, IT, strategy and communications, procurement, health and safety, facilities management, governance and legal, finance, business change and internal audit. And they sit right at the heart of our vision of continuing to provide great services, great homes and being a great place to work.
We've reshaped the organisation and we're growing, diversifying and transforming the way that we do business.
Catriona Simons, Chief Executive
Responsible for delivering change across The Guinness Partnership, our business change team provides programme management and support for impactful business change projects. As part of a vision that sits within our strategic plan, the team continually looks for ways to improve our services and ways of working.
Health and safety
The Guinness Partnership is committed to providing a safe and healthy environment for all our people and customers. It is the role of our health and safety team to provide advice, guidance and support to our executive team, directors, managers and employees. While we believe that everyone in the organisation has a part to play in promoting a positive health and safety culture, it is this team that ensures we are aware of all existing and new health and safety legislation, that we have in place the appropriate procedures to manage risk, and have clearly defined and articulated health and safety policies.
The finance team at The Guinness Partnership plays a critical role in the success of the organisation. With an overall aim of ensuring Guinness has a strong financial base from which we can be a high performing organisation meeting our objectives, finance is divided into 4 teams:
Group Financial and Performance Reporting - provides accurate and timely management and budget information to all levels of the business.
Treasury - arranges and manages the loan portfolio needed to build new homes for people who need them.
Financial Planning and Analysis - ensures building development schemes make sense financially and that our finances are planned properly over the longer term.
Financial Services - run the systems that make sure rents and service charges are properly calculated and the thousands of financial transactions are processed accurately and efficiently.
Governance and legal services
Our governance and legal services teams are vital to ensuring that we have clear and robust governance arrangements in place. They collaborate with all areas of the organisation to make sure everything is well-run, resources are managed effectively and risks are managed.
Here at The Guinness Partnership, our people are right at the heart of everything that we do. We firmly believe that employees who are engaged, recognised, rewarded and given the opportunity to progress make an effective, high-performing organisation. Our dedicated HR professionals take a lead role in attracting, recruiting, developing and retaining the very best people – people whose talent and enthusiasm enables the delivery of excellent customer service and the achievement of our business strategy.
In an organisation as vast and diverse as Guinness, internal audit has a crucial role to play. Looking beyond just financial risks, this team undertakes independent audits across a wide range of issues. They provide objective challenges with a constructive viewpoint in order to manage risks, protect the business (and its reputation) and inform governance procedures.
Technology plays an essential role in enabling The Guinness Partnership to successfully deliver its services to our customers and to empower our staff to work smarter and more effectively. Our IT staff are vital to the smooth running and maintenance of those systems and have integrated, implemented and operate some of the latest technologies in telephony, unified communications, conferencing and virtualised desktop infrastructure to deliver consistent and efficient business services to our offices across England.
With collaboration and expertise, this team takes the lead on managing the procurement infrastructure at Guinness. They implement procurement best practice and deliver great value for money across the organisation. Working in a joined-up, innovative way the team plays a key role in the efficient and effective delivery of our group strategic objectives.
Strategy and communications
A dynamic, creative, forward-looking team, comprising:
Corporate Communications – provides external communications, media and reputation management; publications; internal communications; digital, website and social media; and brand management.
Strategy and Research – guides development of corporate strategy; research and horizon scanning to assess trends in our operating environment and understand more about our customers; shares knowledge, information and ideas to contribute to wider sector innovation.
Policy and Training – develops customer policies and procedures; designs learning and development tools and materials to ensure staff have the skills, knowledge and behaviours to deliver great customer service.
What we offer
We offer a career that really make a difference and the chance to develop your career. We want our people to enjoy what they do, to have a real sense of achievement, and feel rewarded. We are proud to have a workforce that lives our values and is highly engaged.
Competitive pay and allowances
We're committed to attracting and retaining the best people. Each year, we review our salaries to ensure they remain competitive and to make sure that we’re paying you fairly.
Competitive healthcare benefits
We offer great, competitive health and wellbeing benefits. Membership to our private healthcare scheme will enable you to claim back money towards your everyday dental, optical and healthcare treatments (up to a certain amount per year). We also offer eye care vouchers and VDU glasses.
We'll help you save for your retirement through our workplace pension schemes. We have both a defined benefit scheme (the CARE 1/80th Social Housing Pensions Scheme) and a defined contribution scheme (SHPS DC). To help you get the most out of your total reward package, we also provide a pensions salary sacrifice arrangement that enables you to take advantage of National Insurance contributions savings while maintaining your pensions benefits.
We offer flexible working opportunities to all of our employees. During employment, these can be discussed with line managers and will be considered fairly and in keeping with business needs.
Annual leave and time off
All employees receive 25 days of annual leave per year, plus bank holidays. If you work part time, this will be calculated on a pro rata basis. We'll also give you four additional days to take during the festive period and the option to buy additional days. You'll also receive additional annual leave in line with your length of service.
Maternity, paternity and adoption leave
As a new parent or adoptive parent, you'll be eligible for leave in line with statutory entitlements. Should you qualify for it, you may also receive enhanced pay over and above the statutory amounts.
Other types of leave
We understand that there are times when you’ll need other types of leave to help with life events, and we’ll always try our best to accommodate this.
Childcare vouchers are an easy way to reduce your childcare costs. These will help you pay for registered childcare that best suits your needs – including a child minder, after-school club or even a holiday play scheme. Deductions are made from your salary before tax and National Insurance is taken off, which reduces the cost to you significantly. Subsidised vouchers are also available.
We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping, from fashion and electronics to travel, leisure and days out.
'Give As You Earn Scheme'
With our 'Give As You Earn Scheme', you can donate to any UK registered charity through your salary. This is an optional benefit and all donations given in this way are tax efficient, so the charity will receive your donation and the tax you would have paid on this amount.
Employee Assistance Programme
We care about the people who work here and all of our employees benefit from access to our Employee Assistance Programme. This is a fully confidential service, run by an external organisation of highly experienced professionals. The services they offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice. This programme is in place to help our people deal with any personal problems they might have.
How we'll support you
We've made a significant investment in our offices and systems to create an environment that is a pleasure to work in. But don't just take our word for it. Take a look around.
HR Operations Manager
I think Guinness attracts people who want to make a difference. A lot of our employees are working in challenging frontline jobs and are very conscientious and compassionate people.
Business Relationship Manager
My first manager really inspired me and made me believe that I could go on to achieve more – and I have.