Our mission is to deliver care services that really makes a difference to people. We believe that everyone should be able to live in the home of their choice, leading happy and fulfilled lives.
About Guinness Care
Guinness Care delivers a variety of services across the country for people of all ages, with a focus on older people, people with learning and physical disabilities, and people with mental health, dementia and complex needs. We offer care and support services to people in their communities and their own homes. Our dedicated and skilled teams enable vulnerable people to lead fulfilled, happy lives maintaining their independence safely and securely. Every person using our service is an individual with different needs and aspirations; our aim is to provide a service that respects a person’s dignity and privacy.
We recognise that our service depends on the drive and dedication of our people. Without them we would not be able to provide the very best care and support to our customers. It's important to us that our people feel valued and are motivated to achieve and deliver their very best.
That's why one of our priorities has been to create a supportive culture, where hard-working, enthusiastic people can flourish. We offer competitive salaries and allowances, a pension, flexible working opportunities and full training and support. We reward hard work and dedication with staff recognition awards and development opportunities.
Our care team helps people to live as independently as possible, giving them choice over the care they receive and responding to their changing needs.
Paul Watson, Managing Director of Guinness Care
Being a carer
What we offer
We offer a career that really makes a difference, with the opportunity to gain nationally recognised qualifications and the chance to develop your career. We want our people to enjoy what they do, to have a real sense of achievement, and feel rewarded. We are proud to have a very high staff retention rate for the care and support industry, mirrored by our customer survey that shows 94% of customers are extremely satisfied with our service. Don’t just take our word for it – see what our staff have to say.
Competitive pay and allowances
We're committed to attracting and retaining the best people. Each year we review our salaries in line with the industry to make sure that we're paying you fairly. Working in care and support you'll also be eligible for additional allowances, depending on your shifts.
We offer flexible working opportunities to all of our employees. During employment, these can be discussed with line managers and will be considered fairly and in keeping with business needs.
Annual leave and time off
All of our employees receive a generous leave entitlement. If you work part time this will be calculated on a pro rata basis. You'll also accrue additional annual leave in line with your length of service.
If you're aged 22 or over and not already in a qualifying workplace pension scheme, you'll be automatically enrolled into the Defined Contribution section of the Social Housing Pension Scheme (SHPS). We'll pay into this scheme - as will you - but you can also choose to opt out if you want to.
Maternity, paternity and adoption leave
As a new parent or adoptive parent, you'll be eligible for leave in line with statutory entitlements. Should you qualify for leave, you may also receive enhanced pay over and above the statutory amounts.
Other types of leave
We understand that there are times when you'll need other types of leave to help with life events, and we'll always try our best to accommodate this.
Childcare vouchers are an easy way to reduce your childcare costs. These will help you pay for registered childcare that best suits your needs – including a childminder, after-school club or even a holiday play scheme. Deductions are made from your salary before tax and National Insurance is taken off, which reduces the cost to you significantly.
We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings everyday on shopping, from fashion and electronics to travel, leisure and days out.
Mileage and car parking expenses
If you have to travel by car for business, you can claim reasonable mileage and parking.
Uniforms, equipment and company mobile phones
We'll give you the uniform and personal protective equipment needed for your role. We'll also provide you with a mobile phone, should you need one for business use.
If you use display screen equipment (DSE) regularly, we'll give you eye care vouchers and provide money towards DSE glasses if prescribed by the optician.
Employee Assistance Programme
We care about the people who work here and all of our employees benefit from access to our Employee Assistance Programme. This is a fully confidential service, run by an external organisation of highly experienced professionals. The services they offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice. This programme is in place to help our people deal with any personal problems they might have.
How we'll support you
What our people say
feel that their job makes good use of their skills and abilities
have a clear understanding of what Guinness expects of them
have a good working relationship with their colleagues
believe that health and safety in taken seriously
believe that they have a role to play in delivering a great customer experience
understand how their work contributes to the success of Guinness