Anti-social Behaviour Team Leader

Customer services

Joined: 2006

It's great to work for an organisation that exists to do something good for people.

The opportunities to develop, progress, learn new skills and explore different things make The Guinness Partnership a great place to work. It's certainly no coincidence that I've been here nearly nine years! I started out as a debt recovery officer and then became a housing officer. Currently, I'm an anti-social behaviour (ASB) team leader, taking the lead on all ASB in-house legal work across the north of England.

The training I've had at Guinness has really supported my progression. When I began implementing our in-house ASB legal services, Guinness supported me to develop my legal skills and I attended a number of external training days. The learning and development team runs many useful courses and I'm just back from a four-day programme where I learned new techniques for managing myself and others.

It's an interesting, positive and rewarding environment to work in. As an organisation, Guinness is open to new ideas and we're encouraged to innovate and challenge in order to improve the services that we deliver. I'm well-supported and the people I work with are fantastic, both within the team and across the business. It's great to work for an organisation that exists to do something good for people and help them make a home.

Quick questions


How would you describe the culture at Guinness?

The culture is positive, progressive, adaptable and open to new ideas.


What's the best part of your job?

The varied work I get to be involved in. I've played a big role in setting up the safeguarding service and I've implemented the in-house ASB legal service in the north of England, which is now being developed across the business.


What's the social side of things like?

I'm lucky to work with some really friendly people and there is always a lot happening socially, which has been a great way of getting to know people.

Career timeline


Debt Recovery Officer


Housing Officer


ASB Team Leader